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Our managed network reaches more of Europe than any other. Customers of all sizes and working in every sector benefit from the fact that we offer direct-line connectivity to over 18,000 buildings in 39 major European cities. That last-mile fibre connection delivers the security and reliability our customers demand as they work to succeed in a fast moving marketplace.

For many of our customers, we are their single, dedicated supplier of Data, Voice and Managed Services right across Europe. We are present in 22 countries in Europe plus the US and have agreements with providers in others so we can ensure total European coverage.

Our advanced infrastructure means that you gain from our flexible, responsive and reliable services day in, day out. Our stringent service level agreements (SLAs) for our on-net customers are one of the most demanding in the industry and mean you can be sure that you’ll be able to make the most of our network 24/7, 365 days a year.

We have built 20 data centres across the continent and they are fully integrated into the Teles Tel network to give you the certainty you need to work with confidence. They are continuously monitored, and employ the latest technology to deliver cutting edge performance in a sustainable way. For instance we use free air cooling in some of our data centres to cut power usage. The point is to deliver environmental benefits whilst offering an excellent service to our customers.

How our virtual PBX can help

With a ShoreTeles Tel virtual PBX telephone system, clients can centralize functions, pool together skills, or organize teams differently. Having one phone system unifies the communications among all locations and employees.

Features

  • All staff becomes accessible with 4-digit interoffice calling and their availability/status is viewable on-screen. Calls can be conferenced or transferred instantly, regardless of geography
  • Our customers deal with just one vendor instead of processing individual bills from many offices and branches. The savings resulting from eliminating this accounting function is often significant
  • With cloud VoIP, clients can utilize resources across all locations, making it easy to provide assistance when one location experiences an unexpectedly high volume of calls or when key phone agents are not available
  • In an emergency, calls can be routed to an unaffected location so that service is not interrupted
  • For clients with locations in different parts of the country, service hours can be expanded by handling calls early in the day at the eastern most location and later calls in the west
  • With our mobile VoIP smartphone app, employees can take advantage of your enterprise virtual PBX, even if they aren’t in an office at all
  • We can help you integrate your phones with your business applications to get a clear view of activity and phone usage across all offices
  • The online Teles Tel Portal makes it easy to administer any location from wherever you are

Click on the map to see our Data Centres & Network.

 

 

 

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TELESTEL Guaranteed power

We have a sophisticated power distribution system for resilience. Every rack gets an A and B power feed. All of our power back-up systems are individually maintained and checked on a routine basis. .

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TELESTEL Excellent cooling

TELESTE new data-center architecture is designed to allow operators more ... keeping the data center cool and without necessarily having to shut down .... offers best practices on how to optimize the data center to reduce costs, ....

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TELESTE Raised floors & mounted cable trays:

Our facility uses a raised floor to allow air flow to cool servers and telecom equipment, to pass the electrical cabling. Telecom cabling to individual racks is separated through mounted cable trays on the ceiling, this prevents cable cuts.

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Comprehensive site security systems

Comprehensive site security systems are in place. CCTV system registers every move and stores activity for 20 days, motion sensors and security breach alarms are in place. Within the colocation facility we have access control systems in place for private rooms. All visits are logged. .

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Advanced fire detection system

Advanced fire detection system using multi-point, aspirated smoke detection system (VESDA). Gas fire suppression systems are installed throughout the telehouse. The building is equipped with hand held fire extinguishing systems, which is required by local fire regulations.

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TELESTEL Voice and Data

For many of our customers, we are their single, dedicated supplier of Data, Voice and Managed Services right across Europe. We are present in 22 countries in Europe plus the US and have agreements with providers in others so we can ensure total European coverage.

Learn more

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